Terms and Conditions

Welcome to HonestWaves! These Terms and Conditions govern your access to and use of our website and services. By using our site, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our website.

1. General Information

2. Use of the Website

By accessing this website, you agree that:

  • You are at least 18 years old or have parental consent to use this site.
  • You will not use the site for any illegal or unauthorized purpose.
  • You will not transmit viruses, malware, or other harmful components.

We reserve the right to terminate access to the site if you violate these terms.

3. Product Information and Pricing

We make every effort to ensure that product descriptions, pricing, and availability are accurate. However, we do not guarantee that the information is error-free.

  • Prices are subject to change without notice.
  • HonestWaves reserves the right to cancel orders due to pricing errors or product availability.

4. Orders and Payments

By placing an order, you agree to:

  • Provide accurate, current, and complete information.
  • Comply with all payment terms.

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or unauthorized transactions.

5. Returns, Refunds, and Warranty Claims

All returns, refunds, and warranty claims are subject to the terms outlined in our Return Policy, Refund Policy, and Warranty Policy.

6. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of HonestWaves or its licensors. You may not reproduce, distribute, or use this content without prior written consent from HonestWaves.

7. Limitation of Liability

HonestWaves is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use of the website or inability to access it.
  • The purchase or use of our products.
  • Errors or omissions in our website content.

8. Indemnification

You agree to indemnify and hold HonestWaves harmless from any claims, damages, or expenses arising from your use of the website or breach of these terms.

9. Third-Party Links

Our website may contain links to third-party websites. HonestWaves is not responsible for the content or practices of these external sites.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes will be resolved in the courts of California.

11. Changes to Terms and Conditions

HonestWaves reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on this page. Please review this page periodically for updates.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SMS Terms of Service (HonestWaves)

By opting into SMS from a web form, by requesting support, or by otherwise providing your phone number and consenting to receive texts, you agree to receive SMS messages from HonestWaves.

Types of messages you can expect to receive include:

  • Customer care and technical support (troubleshooting, requesting photos/videos to diagnose an issue, and service updates)
  • Order and shipping updates (delivery scheduling, status notifications)
  • Installation and service coordination (appointment scheduling, technician arrival coordination)
  • Warranty and replacement parts communication (RMA updates, replacement shipment confirmation)

Message frequency may vary.
Message and data rates may apply.

Opt out: Reply STOP to any message to unsubscribe.
Help: Reply HELP for assistance, or visit our website at honestwaves.com.

Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes.

1. SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications
Explain what customers can expect, for example:

  • Appointment reminders
  • Follow-up messages
  • Conversational messages

3. Message Frequency
Message frequency may vary depending on the type of communication. Example: You may receive up to [X] messages per week related to [appointments/billing/etc.].

4. Potential Fees
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from [Company Name] in the following ways: | Describe how customers can opt in (e.g., verbally, paper form, online form). |

  • Verbally, during a conversation
  • By submitting an online form

6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out anytime by texting “STOP”
  • For help, text “HELP” or visit [Privacy Policy] and [Terms & Conditions]
  • Message frequency may vary

See our Privacy Policy at https://honestwaves.com/privacy-policy/.